:root{--app-bg: oklch(97.8% .004 70);--app-surface: #ffffff;--app-surface-2: oklch(98.5% .004 70);--app-surface-3: oklch(96% .005 70);--app-line: oklch(92% .006 70);--app-line-2: oklch(88% .008 70);--app-ink: oklch(16% .01 70);--app-ink-2: oklch(32% .01 70);--app-muted: oklch(52% .01 70);--app-muted-2: oklch(68% .008 70);--side-bg: oklch(14% .012 70);--side-bg-2: oklch(18% .012 70);--side-line: oklch(24% .012 70);--side-ink: oklch(92% .005 70);--side-muted: oklch(62% .01 70);--ok: oklch(68% .14 150);--warn: oklch(75% .14 75);--bad: oklch(62% .18 25);--info: oklch(64% .14 245)}.app-body{background:var(--app-bg);color:var(--app-ink);font-size:14px;line-height:1.5;min-height:100vh}.app-body .mono{font-family:var(--mono)}.app-shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}.side{background:var(--side-bg);color:var(--side-ink);border-right:1px solid var(--side-line);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.side-head{padding:18px 20px 16px;border-bottom:1px solid var(--side-line);display:flex;align-items:center;gap:10px}.side-head .logo-dot{color:#fff}.side-head .badge-mini{margin-left:auto;font-size:10px;font-weight:600;padding:3px 7px;border-radius:99px;background:var(--grad);color:#fff;letter-spacing:.02em}.side-org{padding:14px 16px;margin:12px 12px 4px;border:1px solid var(--side-line);border-radius:10px;background:var(--side-bg-2);display:flex;align-items:center;gap:10px;cursor:pointer;transition:border-color .15s}.side-org:hover{border-color:#3f3a34}.side-org-avatar{width:32px;height:32px;border-radius:8px;background:var(--grad);color:#fff;display:grid;place-items:center;font-weight:600;font-size:13px;letter-spacing:-.01em}.side-org-info{flex:1;min-width:0}.side-org-name{font-size:13px;font-weight:500;letter-spacing:-.005em;color:var(--side-ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.side-org-meta{font-size:11px;color:var(--side-muted);margin-top:2px}.side-org-chev{color:var(--side-muted);font-size:14px}.side-nav{padding:12px 8px;display:flex;flex-direction:column;gap:1px;overflow-y:auto}.side-nav-group{font-size:10px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:var(--side-muted);padding:14px 12px 6px}.side-item{display:flex;align-items:center;gap:10px;padding:8px 12px;border-radius:8px;font-size:13px;color:#bbb7b2;font-weight:450;cursor:pointer;transition:background .12s,color .12s;position:relative}.side-item:hover{background:var(--side-bg-2);color:var(--side-ink)}.side-item.active{background:var(--side-bg-2);color:#fff}.side-item.active:before{content:"";position:absolute;left:-8px;top:8px;bottom:8px;width:2px;background:var(--grad);border-radius:2px}.side-item .side-ico{width:16px;height:16px;flex-shrink:0;color:currentColor;opacity:.8}.side-item .side-count{margin-left:auto;font-family:var(--mono);font-size:11px;color:var(--side-muted);font-weight:500}.side-item.active .side-count{color:#fff}.side-foot{margin-top:auto;border-top:1px solid var(--side-line);padding:12px 14px;display:flex;align-items:center;gap:10px;font-size:12px;color:var(--side-muted)}.side-foot .dot{width:7px;height:7px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 3px color-mix(in oklch,var(--ok) 30%,transparent)}.main{display:flex;flex-direction:column;min-width:0}.topbar{display:flex;align-items:center;gap:14px;padding:14px 28px;background:color-mix(in oklch,var(--app-bg) 85%,transparent);backdrop-filter:saturate(1.3) blur(10px);-webkit-backdrop-filter:saturate(1.3) blur(10px);border-bottom:1px solid var(--app-line);position:sticky;top:0;z-index:10}.topbar-crumb{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--app-muted)}.topbar-crumb strong{color:var(--app-ink);font-weight:500}.topbar-crumb .sep{color:var(--app-muted-2)}.topbar-search{flex:1;max-width:440px;margin-left:8px;position:relative}.topbar-search input{width:100%;background:var(--app-surface);border:1px solid var(--app-line);border-radius:8px;padding:8px 12px 8px 34px;font:inherit;font-size:13px;color:var(--app-ink);transition:border-color .15s}.topbar-search input:focus{outline:none;border-color:var(--app-ink)}.topbar-search input::placeholder{color:var(--app-muted-2)}.topbar-search .search-ico{position:absolute;left:10px;top:50%;transform:translateY(-50%);width:14px;height:14px;color:var(--app-muted)}.topbar-search .kbd{position:absolute;right:8px;top:50%;transform:translateY(-50%);font-family:var(--mono);font-size:10px;color:var(--app-muted);background:var(--app-surface-3);border:1px solid var(--app-line);border-radius:4px;padding:2px 5px}.topbar-right{display:flex;align-items:center;gap:8px}.tb-btn{width:34px;height:34px;border-radius:8px;border:1px solid var(--app-line);background:var(--app-surface);display:grid;place-items:center;color:var(--app-ink-2);position:relative;transition:border-color .12s,background .12s}.tb-btn:hover{border-color:var(--app-line-2);background:var(--app-surface-2)}.tb-btn .dot-notif{position:absolute;top:7px;right:8px;width:7px;height:7px;background:var(--grad);border-radius:50%;box-shadow:0 0 0 2px var(--app-surface)}.tb-live{display:inline-flex;align-items:center;gap:7px;padding:6px 10px 6px 9px;border-radius:99px;background:color-mix(in oklch,var(--ok) 14%,#fff);color:oklch(32% .1 150);font-size:11px;font-weight:600;letter-spacing:.02em;text-transform:uppercase;border:1px solid color-mix(in oklch,var(--ok) 30%,transparent);white-space:nowrap}.tb-live .pulse{width:6px;height:6px;background:var(--ok);border-radius:50%;position:relative}.tb-live .pulse:after{content:"";position:absolute;inset:-3px;border-radius:50%;background:var(--ok);opacity:.4;animation:livepulse 1.8s ease-out infinite}@keyframes livepulse{0%{transform:scale(.6);opacity:.5}to{transform:scale(2.2);opacity:0}}.tb-user{display:flex;align-items:center;gap:10px;padding:4px 10px 4px 4px;border:1px solid var(--app-line);border-radius:99px;background:var(--app-surface);cursor:pointer;transition:border-color .12s}.tb-user:hover{border-color:var(--app-line-2)}.tb-user .av{width:26px;height:26px;border-radius:50%;background:#d9906f;color:#fff;display:grid;place-items:center;font-weight:600;font-size:11px}.tb-user .nm{font-size:12.5px;font-weight:500}.content{padding:24px 28px 64px;max-width:1640px;width:100%}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:24px;flex-wrap:wrap}.page-title{font-size:28px;font-weight:500;letter-spacing:-.025em;line-height:1.1}.page-title .serif{font-family:var(--serif);font-weight:400;font-style:italic}.page-sub{color:var(--app-muted);margin-top:6px;font-size:13.5px}.page-actions{display:flex;gap:8px;align-items:center}.seg{display:inline-flex;background:var(--app-surface);border:1px solid var(--app-line);border-radius:8px;padding:2px;font-size:12px;font-weight:500}.seg button{padding:5px 10px;border-radius:6px;color:var(--app-muted);transition:background .12s,color .12s;white-space:nowrap}.seg button.on{background:var(--app-ink);color:var(--bg)}.seg button:not(.on):hover{color:var(--app-ink)}.pbtn{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:8px;border:1px solid var(--app-line);background:var(--app-surface);font-size:12.5px;color:var(--app-ink);transition:border-color .12s,background .12s}.pbtn:hover{border-color:var(--app-ink)}.pbtn.primary{background:var(--app-ink);color:var(--bg);border-color:var(--app-ink)}.pbtn.primary:hover{background:#000}.pbtn.grad{background:var(--grad);color:#fff;border-color:transparent}.card{background:var(--app-surface);border:1px solid var(--app-line);border-radius:12px;overflow:hidden}.card-pad{padding:18px 20px}.card-h{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 20px;border-bottom:1px solid var(--app-line)}.card-h .ttl{font-size:13px;font-weight:600;letter-spacing:-.005em}.card-h .sub{font-size:11.5px;color:var(--app-muted);margin-top:2px}.card-h .rt{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--app-muted)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px}.kpi{background:var(--app-surface);border:1px solid var(--app-line);border-radius:12px;padding:16px 18px;display:flex;flex-direction:column;gap:10px;position:relative;overflow:hidden}.kpi-lbl{font-size:11.5px;color:var(--app-muted);letter-spacing:.005em;display:flex;align-items:center;gap:6px}.kpi-lbl .ico{width:13px;height:13px;opacity:.7}.kpi-val{font-size:30px;font-weight:500;letter-spacing:-.035em;line-height:1;font-feature-settings:"tnum" 1,"ss01" 1}.kpi-val .unit{font-size:13px;color:var(--app-muted);font-weight:400;letter-spacing:-.005em;margin-left:4px}.kpi-foot{display:flex;align-items:center;justify-content:space-between;gap:12px}.chip{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;padding:3px 7px;border-radius:99px;font-family:var(--mono)}.chip.up{background:color-mix(in oklch,var(--ok) 14%,#fff);color:oklch(38% .11 150)}.chip.down{background:color-mix(in oklch,var(--bad) 12%,#fff);color:#892122}.chip.flat{background:var(--app-surface-3);color:var(--app-muted)}.kpi-spark{height:32px;width:100%}.funnel{display:grid;grid-template-columns:repeat(5,1fr);gap:0;padding:4px}.funnel-step{padding:16px 18px;border-right:1px solid var(--app-line);position:relative}.funnel-step:last-child{border-right:none}.funnel-step .stage{display:flex;align-items:center;gap:8px;font-size:11px;font-weight:600;color:var(--app-muted);text-transform:uppercase;letter-spacing:.1em;margin-bottom:10px}.funnel-step .stage .num{font-family:var(--mono);background:var(--app-surface-3);border-radius:4px;padding:1px 5px;font-size:10px;color:var(--app-ink-2)}.funnel-step .v{font-size:26px;font-weight:500;letter-spacing:-.03em;line-height:1;font-feature-settings:"tnum" 1}.funnel-step .pct{font-size:12px;color:var(--app-muted);margin-top:6px;font-family:var(--mono)}.funnel-step .bar{margin-top:12px;height:4px;background:var(--app-surface-3);border-radius:99px;overflow:hidden}.funnel-step .bar .fill{height:100%;background:var(--grad);border-radius:99px;transition:width .6s ease}.funnel-step .drop{position:absolute;top:16px;right:14px;font-size:10px;color:var(--app-muted-2);font-family:var(--mono)}.engine-row{display:grid;grid-template-columns:36px 1fr auto auto;gap:12px;align-items:center;padding:12px 20px;border-bottom:1px solid var(--app-line);transition:background .12s;cursor:pointer}.engine-row:last-child{border-bottom:none}.engine-row:hover{background:var(--app-surface-2)}.engine-icn{width:34px;height:34px;border-radius:8px;background:var(--app-surface-3);display:grid;place-items:center;font-family:var(--mono);font-weight:600;font-size:12px;color:var(--app-ink);position:relative}.engine-icn .spark{position:absolute;bottom:-2px;right:-2px;width:10px;height:10px;border-radius:50%;border:2px solid var(--app-surface);background:var(--ok)}.engine-icn .spark.warn{background:var(--warn)}.engine-icn .spark.bad{background:var(--bad)}.engine-name{font-size:13px;font-weight:500}.engine-meta{font-size:11.5px;color:var(--app-muted);margin-top:2px}.engine-stat{font-family:var(--mono);font-size:11px;color:var(--app-ink-2);text-align:right}.engine-stat .big{font-size:14px;color:var(--app-ink);font-weight:500}.engine-bar{width:60px;height:28px}.conv-item{display:grid;grid-template-columns:34px 1fr auto;gap:12px;padding:12px 20px;border-bottom:1px solid var(--app-line);cursor:pointer;transition:background .12s}.conv-item:last-child{border-bottom:none}.conv-item:hover{background:var(--app-surface-2)}.conv-av{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;color:#fff;font-size:12px;font-weight:600;position:relative;flex-shrink:0}.conv-av .ch{position:absolute;bottom:-2px;right:-2px;width:14px;height:14px;border-radius:50%;background:var(--app-surface);display:grid;place-items:center;color:var(--app-ink)}.conv-head{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.conv-name{font-size:13px;font-weight:500;letter-spacing:-.005em}.conv-time{font-size:11px;color:var(--app-muted-2);font-family:var(--mono);white-space:nowrap}.conv-msg{font-size:12.5px;color:var(--app-muted);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.conv-tags{display:flex;gap:4px;margin-top:6px}.conv-tag{font-size:10px;font-weight:500;padding:2px 6px;border-radius:4px;letter-spacing:.01em;white-space:nowrap}.conv-tag.ai{background:color-mix(in oklch,var(--ink) 8%,#fff);color:var(--app-ink-2);border:1px solid var(--app-line)}.conv-tag.hot{background:color-mix(in oklch,var(--grad-soft) 65%,#fff);color:oklch(40% .18 20);border:1px solid oklch(88% .05 40)}.conv-tag.human{background:color-mix(in oklch,var(--info) 12%,#fff);color:oklch(38% .14 245);border:1px solid oklch(88% .05 240)}.conv-tag.qual{background:color-mix(in oklch,var(--ok) 12%,#fff);color:oklch(36% .11 150);border:1px solid oklch(88% .06 150)}.conv-right{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.conv-score{font-family:var(--mono);font-size:11px;font-weight:600;padding:2px 6px;border-radius:4px;background:var(--app-surface-3);color:var(--app-ink-2)}.conv-score.hi{background:var(--grad);color:#fff}.chart-wrap{padding:4px 20px 20px}.chart-legend{display:flex;gap:16px;padding:0 20px 8px;font-size:11.5px;color:var(--app-muted)}.chart-legend .lg{display:inline-flex;align-items:center;gap:6px}.chart-legend .sw{width:10px;height:10px;border-radius:3px}.tbl{width:100%;border-collapse:collapse;font-size:13px}.tbl th{text-align:left;padding:10px 16px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--app-muted);border-bottom:1px solid var(--app-line);background:var(--app-surface-2);white-space:nowrap}.tbl td{padding:12px 16px;border-bottom:1px solid var(--app-line);color:var(--app-ink-2)}.tbl tr:last-child td{border-bottom:none}.tbl tr:hover td{background:var(--app-surface-2)}.tbl .who{display:flex;align-items:center;gap:10px}.tbl .who .av{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;color:#fff;font-size:10px;font-weight:600;flex-shrink:0}.tbl .who .nm{font-size:13px;font-weight:500;color:var(--app-ink);letter-spacing:-.005em}.tbl .who .co{font-size:11.5px;color:var(--app-muted);margin-top:1px}.tbl .stage-pill{display:inline-flex;align-items:center;gap:6px;padding:3px 8px;border-radius:99px;font-size:11px;font-weight:500;border:1px solid var(--app-line);background:var(--app-surface-2)}.tbl .stage-pill .d{width:6px;height:6px;border-radius:50%}.tbl .score-bar{display:flex;align-items:center;gap:8px;font-family:var(--mono);font-size:12px;font-weight:500;color:var(--app-ink)}.tbl .score-bar .track{width:40px;height:4px;background:var(--app-surface-3);border-radius:99px;overflow:hidden}.tbl .score-bar .track .fill{height:100%;background:var(--grad)}.tbl .src{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--app-ink-2)}.tbl .src .ic{width:14px;height:14px;border-radius:3px;display:grid;place-items:center;font-size:9px;font-weight:700;color:#fff}.tick{padding:16px 20px;font-size:12.5px;color:var(--app-ink-2);line-height:1.5;border-bottom:1px solid var(--app-line);display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:flex-start}.tick:last-child{border-bottom:none}.tick-dot{width:8px;height:8px;border-radius:50%;margin-top:6px}.tick-dot.e1{background:#de4e4b}.tick-dot.e2{background:#e67339}.tick-dot.e3{background:#d79628}.tick-dot.e4{background:#54a859}.tick-dot.e5{background:oklch(62% .14 220)}.tick-dot.e6{background:#9b54c8}.tick-time{font-family:var(--mono);font-size:10.5px;color:var(--app-muted-2);padding-top:2px;white-space:nowrap}.tick strong{color:var(--app-ink);font-weight:500}.tick .eng{color:var(--app-muted);font-family:var(--mono);font-size:11px}.split-7-5{display:grid;grid-template-columns:7fr 5fr;gap:16px;margin-bottom:16px}.split-8-4{display:grid;grid-template-columns:8fr 4fr;gap:16px;margin-bottom:16px}.split-6-6{display:grid;grid-template-columns:6fr 6fr;gap:16px;margin-bottom:16px}@media(max-width:1100px){.tb-live,.tb-user .nm{display:none}}@media(max-width:980px){.app-shell{grid-template-columns:68px 1fr}.side-org-info,.side-nav .label,.side-nav-group,.side-foot{display:none}.side-org{justify-content:center;padding:8px;margin:8px}.side-item{justify-content:center;padding:10px}.side-item .side-count{display:none}.side-item.active:before{left:0}.side-head .logo-mark,.side-head .badge-mini{display:none}.side-head{justify-content:center;padding:16px 0}.kpi-grid{grid-template-columns:repeat(2,1fr)}.split-7-5,.split-8-4,.split-6-6{grid-template-columns:1fr}.content{padding:20px}}@media(max-width:720px){.app-shell{grid-template-columns:1fr}.side{display:none}.topbar{padding:12px 16px}.topbar-search{display:none}.kpi-grid,.funnel{grid-template-columns:1fr 1fr}.funnel-step{border-right:none;border-bottom:1px solid var(--app-line)}.content{padding:16px}.page-title{font-size:22px}}.hstack{display:flex;align-items:center;gap:8px}.vstack{display:flex;flex-direction:column;gap:8px}.mono-sm{font-family:var(--mono);font-size:11.5px;color:var(--app-muted)}.divider{height:1px;background:var(--app-line);margin:12px 0}.scroll-y{overflow-y:auto}.scroll-y::-webkit-scrollbar{width:8px}.scroll-y::-webkit-scrollbar-thumb{background:var(--app-line-2);border-radius:99px}